Privacy policy

*PRIVACY POLICY*


At Luma, we are committed to protecting the personal information of our customers. This privacy policy outlines how we collect, use, and protect your personal data.


COLLECTION OF PERSONAL INFORMATION


We collect personal information from you when you:


- Create an account on our website

- Place an order or purchase products from us

- Contact us with inquiries or requests

- Sign up for our newsletter or promotional emails

- Participate in contests or surveys

- Apply for employment with Luma


TYPES OF PERSONAL INFORMATION COLLECTED


We may collect the following types of personal information:


- Name and contact information

- Email address and phone number

- Home and shipping addresses

- Credit/debit card information (stored securely with our payment service provider)

- Telephone number (for delivery purposes)


USE OF PERSONAL INFORMATION


We use your personal information to:


- Process and fulfill orders

- Provide customer service and support

- Send newsletters and promotional emails

- Improve our products and services

- Conduct market research and analysis


SHARING OF PERSONAL INFORMATION


We do not share your personal information with third parties, except:


- With our payment service provider to process transactions

- With our courier service to facilitate delivery

- With law enforcement or regulatory agencies, if required by law


COOKIES AND ANALYTICS


We use cookies and analytics tools to track website usage and improve our services.


CHANGES TO THIS PRIVACY POLICY


We reserve the right to update this privacy policy at any time. Changes will be posted on our website.


You have the right to:


- Request access to your personal information

- Correct or update your personal information

- Request removal of your personal information

- Opt-out of receiving newsletters and promotional emails


CONTACT US


If you have any questions or concerns about our privacy policy, please contact us at:


costumersuport.luma@gmail.com

+92 370 8198610

Luma.website 


We are committed to protecting your personal information and ensuring that your trust in us is respected.

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